- Order processing can take up to 3 business days
- We ship Mondays-Saturdays with the exception of holidays
Live near by? You will have an option at checkout to pick up in store! We will send you an email letting you know when your order is ready to be picked up. Orders made on Saturdays or Sundays will start processing the next Monday. Please wait for email confirmation before arriving in person. After notified we will hold your order for you and can be picked up during our normal business hours:
- Monday, Tuesday, Thursday and Friday 9am-6pm
- Wednesday and Saturday 9am-5pm
OUR RETURN POLICY
There are no refunds, but you can return any product within 30 days (with your receipt) for a store credit to use the next time you shop with us. We have more than 30 products, so if something is not working, we encourage you to try another product.
Directions to ship back returned item:
Carefully package your returned products in the same box you received.
Be sure to include:
1. Receipt (original or copy) - required,
2. Preferred email address,
3. Reason for your return (we appreciate feedback)
Send products to:
Skin MD and Beyond
Attn: Returns Department
6517 Preston Road Plano, TX 75024
NOTE: We do not refund or reimburse return shipping costs. Only product amount will be given as credit. When we receive your items, we will email you with a credit amount to use when purchasing new products online.